About the role
MCC Coordinator – Paris Our client, a well established airlines, is looking to hire MCC Coordinator to be based in Paris. This could be a permanent or a contract role. Shift pattern – 3/8, 7/7 Main responsibilities: Crew Call Management in Operations: Ensure multi-channel monitoring: VHF, ACARS, and phone for the tracking of fleet aircraft. Maintain liaison with the CCO, crews, and various MROs (Maintenance, Repair, and Overhaul organizations). Create intervention requests in the Jaguards tool for tracking. Prepare operational meetings and report to the Technical Operations Manager (Production briefing, end-of-shift brief, specific follow-up reports, event reports, etc.). MEL Management and GO / NOGO management in the ERP TRAX Tool: Monitor and update the Control Panel and Fleet Status. Approved all defer items (DDP/CDL/HIL/NSRE) in the ERP Manage external interventions subcontracted to service providers (initiation, tracking, access, etc.). Manage technical delays (challenge the code, duration, preventive actions to be implemented, etc.) with the help of Jaguards. For operational needs, follow CDB APRS, MEL extension requests, create One-Offs, parts statements, manufacturer technical requests (Boeing, Airbus, CFM) Main requirements: Degree in Aeronautical Maintenance Previous experience in MCC role Part 66 License required B737NG or A320Neo qualification appreciated TRAX knowledge appreciated Eligible for airport badge access Responsiveness, initiative, and decision-making skills Ability to handle pressure, organizational skills and situational awareness, adaptability, priority management, analytical skills, autonomy Fluency in English Ability to communicate in French