About the role
Junior Assistant Customer Success (m/w/d) Talent Acquisition & Crew Coordination Hamburg | Full-time (36 hours/week) Interpersonal is a dynamic and highly specialized personnel services company based in Hamburg. Our focus is on talent acquisition and professional management and staffing of cockpit personnel in the international aviation environment. To strengthen our team, we are looking for an engaged and communicative Junior Assistant Customer Success (m/w/d) at the earliest possible date. Your Tasks As a Junior Assistant, you will support our team in administrative, organizational, and project-related activities. These include in particular: Support of Customer Success Management in the care and maintenance of customer relationships Processing, recording, and follow-up of customer inquiries and internal tickets Collaboration in the coordination and documentation of IT and software projects Assistance in coordination between customers, internal departments, and project teams Support in the creation, maintenance, and structuring of project documents, presentations, and documentation Collaboration in the maintenance of system and process documentation in the IT environment Support in evaluations, status reports, and project-related overviews Assistance in quality assurance and organizational processes Support in the preparation and implementation of processes within ISO and certification requirements General administrative support of the team in day-to-day operations Your Profile Completed commercial training or completed university degree Very good German and English language skills, both written and spoken High degree of customer orientation and pronounced communication skills Structured, careful, and reliable working style Interest in IT, software, and project processes Team capability and enjoyment of collaboration with customers and internal teams High willingness to learn and motivation for further development We Offer Full-time position with only 36 hours per week JobBike Job ticket A dynamic, international working environment Flat hierarchies and fast decision-making processes Exciting projects in a highly specialized market segment Interested? We look forward to your application, including your earliest possible start date, by email to beke.berner@interpersonal.de interpersonal GmbH interpersonal GmbH, Hamburg, is a specialized personnel services company for the airline industry. In cooperation with various leading companies in the aviation industry, interpersonal is the publisher of career.aero, a job portal specialized in aviation. Trust the market leader in the recruitment and selection of aviation personnel. Business Fields interpersonal offers placement and recruitment services for airlines, flight schools, and aviation employers and provides various quality assurance services for flight personnel, operational management, and other aviation professionals. Platform for all services related to recruitment. The platform for optimal applicant management. Transparent, efficient, and cost-effective. Our website has great reach and market relevance. The market leader in aviation personnel. Our job portal career.aero is the optimal platform for placing candidates on a success basis. We offer job postings, news, and events as well as our own applicant management tool and sourcing of new candidates. Our services include both headhunting and "active search" and the development of a talent pool. Our goal is to successfully bring candidates and companies together. We are known for our brand, have renowned clients, and have a strong market presence in the aviation sector. All services in the field of aviation personnel selection are offered here. The products include Basic Qualifications, screenings on all common Full Flight Simulators, and our Corporate Qualifications. Our aviation experts set standards that renowned airlines worldwide trust. We have more than 20 years of experience in pilot selection and use the latest scientific findings in aptitude diagnostics and pilot testing. Our inventories are specifically tailored to the work environment in the cockpit and cabin. To ensure the validation of our test procedures, we draw on our large sample of test results. By combining our experience and expertise, we can ensure that our selection process is not only economical but also effective in selecting the most qualified candidates for our customers' cockpit and cabin requirements. The skypool encompasses the field of temporary employment. Equal pay, equal treatment. We offer intelligent solutions to tailor your personnel needs. Our temporary employment model in the equal treatment and equal pay model is a strong solution for our customers. The temporary employment business field is a successful model that offers employers great flexibility and represents a competitive advantage in a volatile aviation market. Through the provision of temporary employees, companies can quickly respond to market changes and adjust their staffing without entering into long-term contracts. We recommend this job posting